TECHNICAL ASSISTANCE
IMPORTANT MESSAGE
In light of the current uncertainty we all face with the pandemic, the CODEX Los Angeles US service centre is currently closed. The CODEX Leamington Spa UK service centre is open as normal for repairs. Service times might be affected due to the ongoing effect COVID has on operations and supply chain.
Please use the Request Support link below to contact us with any support or repair enquiries. We wish all our customers and partners well during these difficult times.
We have had a lot of requests recently for how to safely clean CODEX Media and Media Stations, so here is a pdf guide.
9.00am - 6.00pm telephone and email support is available through our teams in London and Los Angeles.
UK Tel: +44 203 7000 999 Mon-Fri 9.00am - 6.00pm GMT
US Tel: +1 323 283 8929 Mon-Fri 9.00am - 6.00pm PST
For out of office hours support please email support[at]codex[dot]online
Here is a range of resources to support your Codex product.
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