COMPACT DRIVE DOCK

Runs on Mac and Windows.
Works with Codex Device Manager and HDE on macOS.
Up to 20 Gb/s connection speed.
Engineered and optimised to the highest performance standards.

What operating systems is the Compact Drive Dock compatible with?
The Compact Drive Dock can be used on Mac, Windows.

What OS versions are required for Compact Drive Dock?
The minimum required OS versions to use the Compact Drive Dock are:

- macOS 10.14.4
- Windows 10


Is a driver or licence required for the Compact Drive Dock?
No, there is no driver or licence required for the Compact Drive Dock. It can be used as a “plug and play” device.

Can I use the Compact Drive and Dock with Device Manager and HDE?
Yes the Compact Drive and Dock can be used with Device Manager and HDE on macOS. (Device Manager and HDE is not available on Windows)

What is the connection speed of the Compact Drive Dock?
The connection speed of the Compact Drive Dock depends on the type of Thunderbolt connection. With Thunderbolt 3 the dock can transfer up to 20Gb/sec.

We recommend connecting the dock directly to a Thunderbolt 3 port that is not shared to obtain throughput. The Compact Drive dock will then provide a connection speed of 20 Gb/s. If shared with other Thunderbolt devices on the same system, the connection speed will be reduced.

What is the correct procedure to connect the Compact Drive Dock?
When using a Mac:

- Connect the Compact Drive Dock to the Mac host with a Thunderbolt 3 cable before booting the Mac, or
- If the Mac is already booted, connect the Thunderbolt 3 cable to the Compact Drive Reader first and then to the Mac host.

Connecting on Mac with either of the above methods will result in the Compact Drive Dock providing the best performance*.

*Note: USB-C cables although they look like Thunderbolt cables are not. Please make sure the Thunderbolt cable is properly rated for use as they can vary depending on the manufacturer. If you experience reliability issues then try another cable, or a cable from another supplier.

Which cables are suitable for use with the Compact Drive Dock?
The following cable types have been tested and are known to work with the Compact Drive Dock:

- 0.5m Thunderbolt 3 cable (passive type)
- 1-2m Thunderbolt 3 cable (passive type)

Can I use the Compact Drive Dock with the Capture Drive Dock?
Yes, you can daisy chain the Compact Drive Dock to the open Thunderbolt 3 port on the Capture Drive dock.

Can I use the Compact Drive Dock via a Thunderbolt 2 > Thunderbolt 3 adapter?
Yes, however Thunderbolt 2 > Thunderbolt 3 adapters may limit throughput. Ideally the dock should be connected directly to a Thunderbolt 3 port.

Can I use the Compact Drive Reader with a Mac Pro 2013 model?
The Compact Drive Dock can be used with a Mac Pro 2013 model* in the following setups:

- Connected to a CalDigit TS3 Plus. Do not connect via the 10 Gbps or 5 Gbps USB-C ports.
- Connect to the Thunderbolt 3 loop port directly.